Google Glass captures video and transmits it in real time to your interlocutor’s device. As a result, your interlocutor can see the image and hear your comments. Even more: they can make changes to the image and leave notes.
This technology will significantly reduce the time for troubleshooting in case of equipment issues or failures. Your enterprise can receive advice remotely, from anywhere in the world.
The determined failure cause is automatically logged in SmartEAM, and a work request is generated.